Privacy Policy
Effective Date: 1st July 2026
At Ixpan (“we”, “us”, or “our”), accessible from www.ixpan.com, we are committed to protecting your privacy and ensuring transparency regarding how information is handled when you visit our website. This Privacy Policy explains what information may be processed, how it is used, and your rights under applicable privacy laws.
1. Personal Information
We do not intentionally collect, store, or process personal information through our website, such as names, postal addresses, telephone numbers, or email addresses, unless you voluntarily provide such information by contacting us.
If you choose to contact us by email, we will process the information you provide solely for the purpose of responding to your inquiry or fulfilling your request. We will not use this information for marketing purposes or disclose it to third parties unless required by law.
2. Technical Information and Server Logs
Like most websites, our hosting provider may automatically generate technical server logs when you access our website. These logs may include:
- IP address
- Browser type and version
- Operating system
- Date and time of access
- Pages visited
- Referring website (if applicable)
This information is used exclusively for website security, system administration, troubleshooting, and maintaining the reliable operation of the website. It is not used to identify individual visitors.
3. Cookies and Tracking Technologies
a) Essential Cookies
We may use cookies that are strictly necessary for the operation and security of our website, such as maintaining website functionality, language preferences, or protecting against malicious activity. These cookies are required for the website to function properly and do not collect personal information for advertising purposes.
b) Analytics Cookies
Where applicable, we may use privacy-friendly analytics tools, such as Google Analytics with IP anonymization enabled, to understand how visitors interact with our website. These tools collect aggregated technical information, such as:
- Browser type
- Device type
- Pages visited
- Session duration
- Approximate geographic region
No personally identifiable information is intentionally collected through these analytics services.
Where required by applicable law, your consent will be obtained before any non-essential analytics cookies are placed on your device.
You may also disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain website functionality.
4. Third-Party Services
Our website may incorporate content or services provided by trusted third parties, including:
- Google Fonts (font rendering)
- YouTube (embedded videos)
- Privacy-friendly analytics providers (where applicable)
These providers may process limited technical information necessary to deliver their services. Ixpan does not control the privacy practices of these third parties. We encourage users to review the privacy policies of any third-party services they interact with.
5. International Data Transfers
Some third-party service providers may process technical information on servers located outside your country of residence. Where applicable, such providers implement appropriate safeguards in accordance with applicable data protection laws to protect any information processed.
6. External Links
Our website may contain links to third-party websites for your convenience or additional information. Ixpan is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before providing any personal information.
7. Data Retention
As we do not actively collect personal information through our website, no visitor data is retained except for technical server logs maintained for security and operational purposes.
Information voluntarily provided through email communications will be retained only for as long as necessary to respond to your inquiry, fulfill legal obligations, resolve disputes, or enforce our agreements.
8. Data Security
We implement appropriate technical and organizational security measures to protect our website and any information processed against unauthorized access, disclosure, alteration, or destruction. These measures include, where appropriate:
- HTTPS encryption
- Firewalls
- Access controls
- Security monitoring
- Regular software updates
While we strive to protect all information, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been inadvertently collected from a child, we will promptly delete such information.
10. Your Privacy Rights
Although Ixpan does not actively collect personal information through its website, we are committed to respecting your privacy rights under applicable data protection laws.
GDPR (European Economic Area)
Individuals located within the European Economic Area may have the right to:
- Access their personal information;
- Request correction of inaccurate information;
- Request deletion of personal information;
- Restrict or object to certain processing activities;
- Request data portability where applicable; and
- Lodge a complaint with their local data protection supervisory authority.
As Ixpan does not generally process personal information through this website, many of these rights may not apply in practice. Nevertheless, we will respond to all legitimate privacy-related inquiries in accordance with applicable law.
CCPA (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, request deletion of personal information, and understand whether personal information is sold or shared.
Ixpan does not sell personal information and does not use cross-site tracking for advertising purposes.
11. Legal Basis for Processing (GDPR)
Where limited processing occurs, such as the use of essential cookies or technical server logs required for website operation and security, the legal basis for processing is Ixpan’s legitimate interest in maintaining a secure and functional website.
Where consent is required for optional cookies or analytics technologies, such processing will only occur after obtaining your consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, website functionality, or security practices.
Any updates will be posted on this page together with the revised Effective Date. We encourage users to review this Privacy Policy periodically.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Ixpan
Email: [email protected]
